Privacy Policy
This Privacy Policy explains how NumeN App Team ("Company", "we", "us", "our") collects, uses, discloses, stores, and otherwise processes personal data when you use the NumeN mobile application for iOS and Android (bundle identifiers com.aar.wotlapp and com.aar.wotlapp.pre) (the "Service").
This policy applies specifically to NumeN app users worldwide. If local law grants you additional rights, those rights apply.
- 1. Who We Are
- 2. Scope
- 3. Personal Data We Collect
- 4. How We Use Personal Data
- 5. Legal Bases for Processing
- 6. Cookies, SDKs, and Similar Technologies
- 7. Sharing and Disclosure
- 8. International Data Transfers
- 9. Data Retention
- 10. Data Security
- 11. Your Privacy Rights
- 12. Children and Minors
- 13. Sensitive Data
- 14. Third-Party Services
- 15. Changes to This Policy
- 16. Contact Us
1. Who We Are
Controller: NumeN App Team
Address: Madrid, Spain
Contact channel: In-app support inside NumeN (Help > Contact)
Primary app identifier: com.aar.wotlapp
If required by local law, your local entity or representative may also be a controller for your region.
2. Scope
This Privacy Policy applies to personal data processed through the NumeN mobile app, including in-app features and support communications sent through the app. It does not apply to third-party services that have their own privacy policies.
3. Personal Data We Collect
Depending on how you use the Service, we may collect:
- Account and identity data: name, username, email address, account ID, and login credentials (stored securely).
- Contact data: phone number, mailing address, and support communication data.
- Transaction data: purchases, subscriptions, billing records, and receipts.
- Technical and device data: IP address, device model, operating system, app version, language, timezone, network type, advertising identifiers, and diagnostics.
- Usage data: interactions with app features, session events, crash logs, performance metrics, and analytics events.
- User content: data you upload, submit, or create in the Service.
- Marketing preferences: consent status, communication preferences, campaign interactions.
- Inferences: high-level preferences derived from usage to improve user experience and recommendations.
We collect data directly from you, automatically through your use of the Service, and from trusted third parties (for example app stores, payment processors, analytics partners, and authentication providers).
4. How We Use Personal Data
We use personal data to:
- Provide, maintain, and improve the Service.
- Create and manage user accounts and authenticate users.
- Process payments, subscriptions, invoices, and fraud prevention checks.
- Send transactional messages, service notices, and support responses.
- Measure performance, diagnose crashes, and monitor reliability.
- Personalize content and user experience where permitted.
- Deliver advertising and measure advertising effectiveness where permitted.
- Comply with legal obligations and enforce our terms.
- Protect rights, safety, and security of users, us, and third parties.
5. Legal Bases for Processing
For users in jurisdictions that require a legal basis (such as EEA, UK, Switzerland, and similar frameworks), we process personal data under one or more of the following:
- Contract: when processing is necessary to provide the Service you request.
- Legitimate interests: for security, analytics, service improvement, and communications that are proportionate and balanced with your rights.
- Consent: for optional analytics, personalized advertising, and marketing where required by law.
- Legal obligation: to comply with laws, regulations, court orders, and lawful requests.
- Vital interests or public interest: where applicable under law.
6. Cookies, SDKs, and Similar Technologies
We and our partners may use cookies, pixels, local storage, software development kits (SDKs), and similar technologies to operate the Service, remember settings, measure usage, detect fraud, and support advertising.
Where required by law, we request consent before using non-essential technologies. You can withdraw consent at any time through in-app settings, cookie controls, or your device settings.
7. Sharing and Disclosure
We may share personal data with:
- Service providers: hosting, cloud storage, analytics, crash reporting, customer support, security, and payment processing providers.
- Advertising and measurement partners: where lawful and as configured by your consent choices.
- Affiliates and corporate group entities: for internal operations and support.
- Authorities or legal recipients: when required by law or to protect rights, safety, and security.
- Transaction counterparties: in connection with merger, acquisition, financing, or asset sale, subject to confidentiality safeguards.
- With your direction: when you ask us to share information.
We do not sell personal data in exchange for money unless explicitly disclosed and legally permitted. Where relevant laws define "sale" or "sharing" broadly, we provide opt-out rights as required.
8. International Data Transfers
Personal data may be transferred to and processed in countries other than your own. Where required, we apply appropriate safeguards, which may include Standard Contractual Clauses, data transfer agreements, adequacy decisions, and supplementary measures.
9. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, including providing the Service, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining security and audit records.
Retention periods vary by data type, sensitivity, legal requirements, and operational needs. When data is no longer needed, we delete it or irreversibly anonymize it.
10. Data Security
We implement technical, administrative, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission or storage is completely secure, but we continuously work to improve security controls.
11. Your Privacy Rights
Depending on your location, you may have rights that include:
- Right to know what personal data we collect and how we use it.
- Right to access and receive a copy of your personal data.
- Right to correct inaccurate personal data.
- Right to delete personal data, subject to lawful exceptions.
- Right to restrict or object to certain processing.
- Right to data portability.
- Right to withdraw consent at any time (where processing is based on consent).
- Right to opt out of targeted advertising, sale, or sharing where applicable.
- Right not to be discriminated against for exercising privacy rights, where protected by law.
To exercise rights, contact us through in-app support inside NumeN (Help > Contact). We may need to verify your identity before completing your request.
If you are in EEA, UK, or Switzerland, you may also have the right to lodge a complaint with your local data protection authority.
California and similar US state disclosures
If applicable state law grants specific rights (for example California CPRA and similar statutes), we honor rights to know, delete, correct, and opt out of sale or sharing, and we process sensitive personal information only as allowed by law.
12. Children and Minors
The Service is not directed to children under the minimum age required by local law (for example 13, 16, or another age depending on jurisdiction) unless specifically stated in age-appropriate features. If we learn we collected personal data from a child without legally valid consent, we will take steps to delete that data.
13. Sensitive Data
We do not intentionally collect sensitive personal data unless necessary and legally permitted. Where required, we obtain explicit consent and provide additional protections.
14. Third-Party Services
The Service may use third-party technologies such as analytics, crash reporting, cloud messaging, and advertising SDKs. Examples may include Google Firebase, Google AdMob, Mixpanel, and similar providers depending on the platform configuration. These providers may process data under their own privacy terms.
We encourage you to review third-party privacy policies before using related features.
15. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by law, such as through in-app notice or app-store release notes. The updated date at the top indicates when this policy was revised.
16. Contact Us
For questions, requests, or complaints about this Privacy Policy or our data practices, contact:
Company: NumeN App Team
Privacy contact channel: In-app support inside NumeN (Help > Contact)
Address: Madrid, Spain
Data protection contact: Handled through the same in-app support channel